Shipping policy

Shipping Policy

Last updated: 28 August 2026

At Mirajcase, we ship worldwide with reliable and efficient delivery. Please read below for everything you need to know about how we ship your order.

1. General Shipping Information

We ship worldwide. Orders are dispatched from our warehouse in Gillette, Wyoming, United States.

Shipping options, costs, and delivery times may vary depending on your destination country and the size and weight of your order. A small number of destinations may be unavailable due to carrier or regulatory restrictions; if we are unable to ship to your address, we will contact you and refund your order in full.

2. Processing Time

Orders are typically processed within 3 business days (Monday to Friday), excluding weekends and public holidays.

During peak seasons or promotional events, processing times may be slightly longer. We will keep you informed of any delays.

3. Shipping Rates

Free shipping — we offer free shipping worldwide on all orders, with no minimum purchase.

4. Estimated Delivery Times

Here's what to expect once your order is placed:

Processing time: 3 business days (Monday to Friday)
Transit time: 6–12 business days (Monday to Friday)
Total delivery time: 9–15 business days
Order cutoff time: 6:00 PM
Time zone: (GMT) Greenwich Mean Time — London

Orders placed after the cutoff time will begin processing on the next business day.

Delivery times are estimates and may be affected by carrier delays, customs processing, or extreme weather conditions. Deliveries to remote areas and to destinations outside our main markets may take longer than the range shown above.

5. Customs, Duties and Import Charges

For international orders, customs duties, import taxes and handling fees may be charged by the destination country. These charges are set by your local authorities and are not included in the price you pay at checkout.

Any such charges are the responsibility of the recipient. We are unable to calculate them in advance or to refund them if you refuse a delivery. If you are unsure, we recommend checking with your local customs office before placing your order.

6. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may be subject to shipping restrictions depending on the regulations of your destination country or the rules of our carriers.

7. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

Please double-check your shipping address at checkout, as we cannot redirect a parcel once it has been dispatched.

8. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at badr@katirsolutions.com or +1 505 528 7652. We will work with the carrier to investigate the problem and find a solution as soon as possible. Where the fault is ours or the carrier's, we will replace or refund your order in accordance with our Refund Policy (https://mirajcase.shop/policies/refund-policy).

9. Shipping Policy Updates

We may update this shipping policy from time to time to reflect changes to our carriers or to improve our service. The latest version will always be available on this page.